For new starters, joining a new firm can be more than stressful: there’s the new job, making relationships with new colleagues and then having to adapt to the culture of the new firm.
It can often fall on HR to make sure onboarding goes smoothly and to pick up the pieces if there’s a problem for an employee adapting.
Yet Apple seem to have cracked the secret to employee success, as shared on reddit by Huxley Dunsany, who was once a Solutions Consultant at the tech giant.
New starters got a card with 11 tips for success from John Brandon, Vice-President of Sales in the US & Pacific.
On Brandon’s advice, Dunsany wrote: “He was a great guy in my interactions with him, despite his lofty position relative to my total-noob status back then. He really seemed to live by these rules and made the whole organization feel like something really special, even when Apple was still climbing out of ‘beleaguered’ status.”
Of all the rules, number five is Dunsany’s favourite: “Everyone sweeps the floor.”
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On reddit, he wrote: “It means that no job is too ‘low level’ or unimportant for anyone to help with. In other words, don’t get a big head just because you work for Apple or you got a promotion or you’re making $X per year — the basics still matter, and you’ll always be expected to help regardless of how high up you rise or how fancy you think you are.”
Below is the full list of Apple’s rules for new starts:
- Let go of the old, make the most of the future.
- The highest level of integrity is expected, when in doubt, ask
- Learn to be a good businessperson, not just a good salesperson
- Everyone sweeps the floor
- Be professional in your style, speech and follow-up
- Listen to the customer, they almost always get it right
- Create win/win relationships with our partners
- Look out for each other, sharing information is a good thing
- Don’t take yourself too seriously
- Have fun, otherwise it’s not worth it
Author: Daniel Cave
Source: HR Grapevine